Returns & Exchanges

At Staples Printing, we strive for perfection in every order; however, if your custom prints do not meet your expectations due to defects or damage, we are committed to making it right. Please review our guided process below to initiate a return or request a reprint within 30 days of delivery.

Return Process

• 1.
  Initiate a Request

  Log into your account and navigate to your order history to select the items you wish to return or report as damaged.

• 2.
  Submit Documentation

  Upload clear photos of the printing issue or shipping damage to help our quality assurance team evaluate your claim quickly.

• 3.
  Receive Authorization

  Once reviewed, we will issue a Return Merchandise Authorization (RMA) number and a prepaid shipping label if a physical return is required.

• 4.
  Refund or Reprint

  After we receive your items or approve your claim, you can choose between a full refund to your original payment method or a priority reprint of your order.